Preparing to visit

What to bring to a test or outpatient procedure
• Insurance cards - this includes primary and secondary
   insurances for the following:
   - Medicare
   - Medicaid
   - Private insurance
   - Commercial insurance
   - Health Maintenance Organization (HMO)
   - Preferred Provider Organization (PPO)
• Physician orders or referrals - to make sure that we have
   all the information we need, physician orders should contain
   the following:
   - Type of test ordered
   - Diagnosis
   - Listed signs and symptoms
   - Physician signature
• Photo ID
• Emergency contact phone number
• Someone to drive you home - depending on the test
   or procedure, it may be a good idea to have
   someone drive you home. Ask your doctor or
   nurse beforehand.

What to bring if you are being admitted
• Insurance cards - as listed for outpatient procedures above
• Photo ID
• Personal belongings - such as your bathrobe, slippers or
   contact lens case
• Telephone calling cards - you'll need a calling card to call
   outside eight miles of the Harvey calling area
• Small amount of cash - in case you want to buy a newspaper
   or snack

What NOT to bring
• Large amounts of cash or credit cards
• Jewelry or other valuable items
• Blow dryers, lap top computers or other electrical appliances
• Scissors
• Cell phones or pagers

Preparing yourself for surgery
First, don't worry. If you're scheduled for an elective surgery (a surgery that's not an emergency,) you'll be contacted by customer advance services and Pre-admission testing to get pre-registered and to discuss any special instructions that you'll need to know for the procedure.

Second, bring your insurance card and photo ID to pre-registration and/or pre-admission testing.

And finally, the best way to mentally prepare yourself for the procedure is to talk to your doctor. If you have any questions during your pre-admission interview, feel free to talk to the pre-admission staff. If they can't answer your question, they'll find someone who can.

Visiting hours
General visiting hours: daily, 11:00 a.m. to 8:00 p.m.
Departments with special visiting hours include:
   - Psychiatry
   - Maternity suites
   - Pediatrics
   - Intensive care unit/Critical care unit (ICU/CCU)
   - Cardiac surgery unit

Call 708-333-2300 for special visiting hours.

Directions
How to get to the hospital or other Ingalls Locations

Finding Your Way once you get to the hospital

Once your procedure is over
A registered nurse and care coordinator will help you with your healthcare plan when you’re discharged. If you need additional care, Ingalls offers a full range of services including:
• Home Care
• Outpatient nutritional counseling
• Professional Pharmacy

PATIENT INFORMATION GUIDE
For more complete details regarding your stay, please download a copy of the Patient Information Guide.