Ingalls Urgent Aid Centers
Lower-level emergency care
As hospital emergency rooms across the country become more crowded, it's no wonder patients often face very long waiting times. Hospital emergency departments are not always the most appropriate level of care for patients with injuries or illnesses that could be managed in a less intense environment. Ingalls 24-Hour Urgent Aid Centers are designed to address the need for fast, efficient, quality lower-level emergency care in the South Suburbs — seven days a week. And with convenient locations in Tinley Park, Calumet City and Flossmoor, access to care is never more than a short drive from home or work.
Ingalls 24-hour Urgent Aid offers emergency medical care by registered nurses and physicians without an appointment. Urgent Aid is appropriate emergency care for non-life-threatening illnesses or injuries. Urgent Aid is not intended to replace your primary care doctor, but to provide patients with alternatives for emergencies when doctor's offices are closed, and when a hospital's main emergency department is not needed.
Ingalls Urgent Aid Centers offer timely treatment of life's more minor illnesses and injuries — around the clock and everyday of the year.
As an extension of our Emergency Department, Ingalls 24-Hour Urgent Aid Centers are staffed by qualified professionals who specialize in treating non life-threatening illnesses and injuries in patients of all ages, from newborns through older adults.
Each of our centers is equipped with on-site laboratories, X-ray, CT and MRI capabilities, assuring prompt diagnosis, evaluation and treatment. Our Tinley Park and Flossmoor locations also offer convenient on-site pharmacies for any prescriptions that you may need as part of your treatment.
You can also take comfort in knowing that should your condition actually be more serious than you anticipated, the staff of our 24-hour centers are trained in advanced life support and can stabilize patients. With dedicated transfer systems already in place, we quickly get patients to facilities where they can receive care appropriate for their condition.
Physicians and staff
Ingalls Urgent Aid Centers are staffed by doctors, registered nurses and other health care professionals who are specially trained in emergency medical care. This assures that you and your family will always be cared for by knowledgeable and experienced professionals.
Our staff is trained to treat every member of the family, from newborns through older adults. And families with children will be comforted to know that our medical experts are specially trained to address a number of injuries and illnesses commonly seen in children, including: respiratory illnesses; diarrhea and vomiting; and injuries such as cuts, scrapes, sprains, and broken bones.
The physicians are independent medical practitioners who practice medicine at Ingalls Urgent Aid Centers. You will receive a separate bill from the physicians and from Ingalls.
What medical conditions are treated at an Ingalls Urgent Aid Center?
Our urgent aid is a lower level emergency department that is designed to treat patients with non-life threatening illness or injury. Just some examples of conditions we treat are: Sprains; Bruises; Broken bones; Respiratory infections, bronchitis; Eye injuries; Flu symptoms; Sore throats; Nausea, vomiting, diarrhea; Ear aches; and Minor injuries, including cuts and burns.
Our staff is trained to treat every member of the family, from newborns through older adults. And families with children will be comforted to know that our medical experts are specially trained to address a number of injuries and illnesses commonly seen in children, including: respiratory illnesses; diarrhea and vomiting; school yard injuries such as scrapes, sprains and broken bones.
* If you or a family member is experiencing a potentially life-threatening condition – such as chest pain or difficulty breathing – call "911" for ambulance transportation to the nearest hospital emergency department.
What if my medical condition becomes more serious while I'm at an Ingalls Urgent Aid Center?
You can take comfort in knowing that should your condition actually be more serious than you anticipated, the staff of our 24-hour centers are trained in advanced life support and can stabilize patients. With dedicated transfer systems already in place, we quickly get patients to facilities where they can receive care appropriate for their condition.
What if I have a non-life threatening medical emergency on a weekend or in the middle of the night?
Ingalls 24-Hour Urgent Aid Centers were designed to address the need for fast, efficient, quality care emergency in the South Suburbs — seven days a week. We're here when you need us — any hour of the day, every day of the year. And with three convenient locations in Calumet City, Flossmoor and Tinley Park, expert urgent care is never more than a few minutes away from where you live or work.
Will you communicate with my primary care physician about my urgent care visit?
Just as with any emergency department visit, any recommended medical follow-up is always referred to your own primary care physician. If you don't already have a doctor, we'll be happy to help you find one.
What insurance do you accept at Ingalls Urgent Aid Centers?
Ingalls 24-Hour Urgent Aid Centers accept most major insurance plans, including HMOs. Please check your plan coverage. Ingalls Urgent Aid bills as an emergency department, so emergency service co-pay and deductibles may apply.
Ingalls offers three conveniently located and fully equipped Urgent Aid Centers in communities close to where you live and work. All three locations, as extensions of the Ingalls Emergency Department, are open 24 hours a day, 7 days a week, with physicians and nurses on duty.
Ingalls Family Care Center, Calumet City
1600 Torrence Avenue
(At the corner of 170th and Torrence Avenue)
Calumet City, IL 60409
Ingalls Family Care Center, Tinley Park
6701 West 159th Street
(just east of Oak Park Avenue)
Tinley Park, IL 60477
Ingalls Family Care Center, Flossmoor
19550 Governors Highway
(between Kedzie and Vollmer Road)
Flossmoor, IL 60422